Users can withdraw from an ILT session by selecting the 'Withdraw' option. Then they should be taken to a page where they can select the reason to withdraw and confirm.

When users want to reschedule, you can just assist them with withdrawing and then requesting a different session that is available.

To withdraw from your virtual training session, kindly do the following:

1. Click the hamburger menu icon at the top right corner of the homepage and click the 'Learning' option.

2. Then, click 'View Your Transcript' from the drop-down options.

3. Locate your training session and click the down-facing arrow next to the button that may say 'View Training Details'.

4. Select 'Withdraw' from the drop-down options.

5. You should be taken to a page where you will be able to select the reason for withdrawing and confirm.

The status should then show as withdrawn. The 'Select a Session' button will also now be available should you like to request a different session.