Support Category: ILT | Registration Specialist Notes: Users may enroll in ILTs via Catalog or Event Calendar. Users may also be assigned/registered...

Support Category: ILT | Drop, ILT | Reschedule (select applicable) Specialist Notes: Users can withdraw from an ILT session by selecting the 'Wi...

Support Category: ILT | Completion Request Specialist Notes: An ILT should be marked completed 1-2 business days after the session. If 2 business da...

Support Category: VILT | Registration Specialist Notes: Users may enroll in VILTs via Catalog or Event Calendar. Users may also be assigned/register...

Support Category: VILT | Drop, VILT | Reschedule (select applicable)  Specialist Notes: Users can withdraw from an ILT session by selecting the '...

Support Category: VILT | Inquiry  Specialist Notes: VILTs take place in Microsoft Teams. Users will find the link to the meeting in the Transcript o...

Support Category: VILT | Completion Request  Specialist Notes: A VILT should be marked completed 1-2 business days after the session. If 2 business ...

Support Category: Survey Specialist Notes: The PRINT ILT/ VILTs have a survey that must be completed in advance of the session. The survey email wil...